attention **
** [Read before purchase]
What is the return policy?
We're unable to accept returns or exchanges due to personal preferences (eg wrong size ordered, changed your mind, etc.).
However, if your product arrives damaged or with a manufacturing defect , please contact us within 7 days of delivery with clear photos of the issue and your order number. In these cases, we'll gladly offer a replacement or a full refund.
Will the printed colors match exactly what I see on the website?
We do our best to ensure color accuracy, but it's important to understand:
• Images on the site are displayed in RGB color mode (for screens).
• Printing is done in CMYK color mode (for ink on fabric).
• This conversion can cause slight color shifts , especially with very vibrant, fluorescent, or metallic tones.
With DTG (Direct to Garment) printing, the final product may not look exactly like what you see on your screen — but we guarantee high-quality printing and great attention to detail in every piece
When will I get my order?
Estimated delivery times:
• 5 to 10 business days
Once your order is shipped, you'll receive a tracking link via email.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How can I contact you?
You can reach us through:
Email: kleosclothes@gmail.com
Instagram: @by_kleos
